A: Monday through Friday, 8am to 5pm.
A: 715-253-2111, One number does it all!
A: We recommend that you take advantage of our free ACH billing system. This system automatically pays your bill directly out of your bank account on the 10th of every month, call our business office to apply. You may also choose to mail or deliver your payment to us at Wittenberg Telephone Company, PO Box 160, 104 W. Walker Street, Wittenberg, WI, 54499. We also accept major credit cards at our business office. We do not currently accept credit card payment online or over the phone. If you would like to make a payment when the business office is closed there is a payment slot located in the front wall of our business office.
A: The quick answer is located on our home page, www.wittenbergnet.net. For the best deals look at our current specials or click on the “Bundles” tab. You may also inquire under the “Internet” tab.
A: Yes, refer back to our home page, www.wittenbergnet.net, and look at our current specials or click on the “Bundles” tab.
A: Simply dial 1-411. $.65 cents will be charged for each phone number that you request.
A: There are individual index pages immediately in front of the Wittenberg and Elderon sections of the local phone book. Each telephone exchange page illustrates the various calling areas. Home Exchange and EAS calls are included in your monthly phone bill (free), EXTENDED COMMUNITY CALLING (Extended Community Calls) are currently 5 cents per minute. Any calls that are not Home Exchange, EAS or EXTENDED COMMUNITY CALLING will be charged at a long distance rate from the long distance company of your choice.
A: Step 1: Unplug the power to your high speed internet modem from the power receptacle. Step 2: Unplug the power from any switch, router or wireless router that you may be using from the power receptacle. Step 3: Restart your computer(s). Step 4: Plug all devices back into electrical receptacles that were previously unplugged. Wait for all devices to restore to their normal state. If the internet is still not working dial 715-253-2111 for repair service.
A: Within your e-mail settings enter the following information:
Incoming server: pop3.wittenbergnet.net
Outgoing server: smtp.wittenbergnet.net
*Outgoing server requires no security settings (do not check mark anything below outgoing server settings
*Username: full e-mail address.
(if your username is"username" it would look like this- firstname.lastname@example.org)
*Password: Your password was established when your e-mail was set up. If you do not remember your password, you can call our business office during regular business hours to obtain this information or to change your password. Our office phone numbers is 715-253-2111.
A: We deliver digital channels everywhere there is Cable TV today. If your TV is equipped with the proper tuner it will add the digital channels during a regular channel scan. The digital channels are crystal clear and are included in your service at no extra charge. In order to receive the digital channels you need to own television equipment that has a QAM channel tuner. Not all flat screen or digital television equipment comes with a QAM tuner. When looking at new television equipment make sure that it has a QAM tuner so you can receive all the digital channels at no extra cost.
A: Your television set needs to be programmed to receive cable television. Look in your owner’s manual for instructions on how to connect an antenna or cable to your TV.
A: You can record programs off of your cable TV with the appropriate VCR or TiVo unit. For those of you that are techno-savvy there are also special computer video cards and programs on the market for recording programs.
Use caution when looking at new VCR's to make sure that they have a coax-type connection. If you have trouble finding a VCR with a coax-type connection, Ebay usually has an ample supply of pre-owned VCR's for sale. When considering TiVo as a choice be aware that there are user fees associated with the service.